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Returns & Exchanges
At Open Farm, we want you to love every piece you wear; if you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items with original tags attached.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Once approved, download and print the prepaid shipping label provided and secure it to your original packaging.
3
Drop Off Package
Hand your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.
4
Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing